Guarteed Delivery -£6.00 – UPS or Royal Mail

Order by 12pm for next working day delivery, excluding orders for large, bulky goods and orders being shipping to the Scottish Highlands and Islands.

Working days are Monday to Friday, excluding public holidays. Any orders placed after 5pm on a Friday & over the weekend will be considered as being placed on Monday and will be delivered on Tuesday, excluding Public Holidays. Orders placed before 5pm on a Friday will be delivered on Monday (Next Working Day) excluding public holidays.

Unfortunately, we are unable to offer this service to our Scottish Highlands and Islands customers as the courier is unable to deliver next working day to this region.

Standard Shipping

UK including Scottish Highlands and Islands

Order by 3pm for standard shipping within 2-3 working days, excluding orders for large, bulky goods. You will receive an email on dispatch of your order. Working days are Monday to Friday, excluding public holidays. Any orders placed over the weekend will be considered as being placed on a Monday before 5pm.

Standard shipping is free for all items.

Please note that all our delivery times are only guidelines and are not 100% guaranteed due to certain factors which are outside of our control.

Delivery Failure

If you fail to take delivery of the ordered goods and they are returned to us, we will contact you upon their arrival via email. A refund of the cost of goods without shipping will be processed within 7 days unless you have notified us before then to advise that the goods are still required. If the goods are still required, you will be charged an additional shipping fee for a second delivery.

It is the responsibility of the customer to ensure there is someone at the delivery address at the specified date to sign for the parcel. If no one is present the courier may deliver the goods to a neighbour either side or directly opposite and should leave a card to advise where this parcel has been left. If a parcel has been delivered but you are claiming non receipt of a parcel then please allow 3-5 days from date of notifying us to allow us to investigate with the courier. If a refund is applied and the goods are later located then we reserve the right to place a debit for these goods unless you return them to us.

International postage (Europe)

We offer a flat rate of £10.00 for all orders European orders.

International postage (Outside of Europe)

Please contact us so we can offer you the best price.